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How desparate is a Westminster CEO to put an end to their awful working conditions?

November 25, 2009

We have noticed lately that Westminster CEOs (Civil Enforcement Officers in charge of issuing parking tickets to vehicles illegally parked) have never been so desparate to report the atrocious conditions under which they work every day. Our Nutsville colleagues have brilliantly described the working conditions of a CEO in Westminster (by interviewing one of them) and exposed how badly these individuals are treated on a daily basis. It should be noted however that, while CEOs issue parking tickets on behalf of Westminster City Council, they are employed by NSL Services, a company to which the council outsource their parking control operations.

In the wonderful posts published by Nutsville, there are two main things that have drawn our attention more than anything else.

First, unlike what Conservative Councillor Danny Chalkley will tell you, CEOs are given PCN targets, that is a minimum number of parking tickets to be issued on a daily basis to cars, motorbikes and scooters. We are told that the more PCNs (or parking tickets) are issued by one CEO, the more overtime that CEO will get, meaning more money at the end of the day. CEOs are all desparate for money, they live in atrocious conditions in London, a large proportion of them are immigrants into the UK, with a poor command of the English language and no family or relatives to help them settle in. Life in London is incredibly expensive, it is the second most expensive city in the world after Tokyo, so we are not surprised that CEOs are desparate to get as much overtime as possible by meeting the targets imposed by their employer, NSL Services, in conjunction with Westminster City Council. The Nutsville post goes on explaining how badly a CEO who fails to meet their target is treated, with the threat of losing their job if they carry on not meeting their daily target. CEOs work under enormous pressure on a daily basis, and their employer treats them like rubbish, knowing that most of them can’t do any other job, given their immigration status in the UK. We wouldn’t even treat a dog in the way these people are being treated.

The second thing that we have found absolutely horrifying is the the state of the facilities offered to CEOs by NSL Services. Nutsville have published disgusting photos of the canteen, wash rooms and toilets offered to these poor NSL employees, who have no choice but use them. With Nutsville’s permission, we have inserted those photos below for you to see.





No wonder why, according to Nutsville, the Chief Executive Officer of NSL Services, Suzanne Hussey, has gone mental about the publication of the above photos and has threatened her employees of dismissal should they be caught out sending any information about NSL to Nutsville, and probably to other third parties as well. We wonder whether Ms Hussey also uses these toilets, wash rooms and canteen, probably not, eh? But well, why would she care after all, given that she probably enjoys the use of nice and clean facilities at her office, while her employees use crappy and disgusting ones such as the ones shown above? Health and safety sounds like a foreign language at NSL Services, doesn’t it?

Well, we have been looking at the UK regulations in terms of health and safety, and particularly with regards to the provision of toilet and wash room facilities. So here it goes:-

“You have to provide adequate toilets and washing facilities for your employees. Adequate means you have to provide (…) CLEAN FACILITIES – to help achieve this walls and floors should preferably be tiled (or covered in suitable waterproof material) to make then easier to clean”.

Should a health and safety investigation be carried out at the premises of NSL Services in the light of the above? Perhaps someone may have reported the issue already?

It should be noted that a large proportion of our readers are based overseas, that is outside of the UK. So, our dearest readers from Canada, France, Spain, Italy, Switzerland, USA, Portugal, Singapore, Belgium, Holland, Greece, New Zealand, Australia, Japan, Argentina and other countries around the globe, have a look at how CEOs are treated in the Central London Borough of Westminster, and for those of you who are thinking about immigrating into London to work as a parking attendant, you now know what to expect, you’ve been warned! And for those of you who are accountants, lawyers, doctors based overseas, have a look at how these poor people are treated by NSL Services in London, absolutely disgusting, isn’t it?

We hope we’ll soon have the pleasure to see nicer and cleaner facilities for CEOs in Westminster to use, and please note that all this dirt wouldn’t have come to light, if Councillor Chalkley, of Westminster City Council, had not imposed a highly unfair, unjustified and unpopular tax on motorcyclists to park. But the tax is still experimental, we wonder why Mr Chalkley can’t make his mind up about making it permanent.


Please join and support the legal fight to get the bike parking tax in Westminster scrapped before it spreads all over the UK and the European Union. The next demonstration is on 7th December 2009, don’t miss it! For further details, visit

Soutenez et participez au proces dont le but est de forcer la mairie de Westminster a supprimer la taxe de stationnement des deux-roues avant que le concept ne se propage a travers le Royaume-Uni et l’Union Europeenne. La prochaine manifestation aura lieu le 7 decembre 2009, ne la ratez pas! Pour plus d’informations, consultez


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